JustDeployJustDeploy

Terms of Service

Last updated: 5 May 2026

1. Agreement to Terms

By accessing or using JustDeploy ("the Service"), operated by CUPPASOFT LTD (Company No. 16060739, registered in England and Wales), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

JustDeploy is a cloud deployment platform that enables users to deploy web applications and APIs through AI-guided workflows. The Service includes:

  • Project hosting with separate production and development environments
  • Managed database provisioning
  • File storage
  • Lead capture for collecting form submissions from your applications
  • API credential management for programmatic deployments
  • Automated build and deployment pipeline
  • Firewall and custom domain configuration
  • Team collaboration with role-based access control

3. Accounts

You may create an account using a one-time email verification code, or by authenticating with Google. We do not require or store passwords. You must provide accurate information and are responsible for maintaining the security of your email account, since access to it grants access to your JustDeploy account. You must notify us immediately of any unauthorized use at support@justdeploy.ai. Each account may belong to one or more organizations, and all resources (projects, databases, credentials) are scoped to an organization.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Host or distribute malware, phishing pages, or spam
  • Infringe on the intellectual property rights of others
  • Interfere with or disrupt the Service or its infrastructure
  • Attempt to gain unauthorized access to other users' accounts, data, or databases
  • Use the Service for cryptocurrency mining or similar resource-intensive activities
  • Circumvent firewall rules or security configurations set by other users
  • Attempt to access databases or resources outside your organization
  • Violate any applicable export control laws, trade sanctions, or embargo regulations

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

5. Your Content and Data

You retain full ownership of all code, data, and content you deploy through the Service. We do not claim any intellectual property rights over your applications, source code, or database contents. By using the Service, you grant us a limited license to store, process, and transmit your content solely for the purpose of providing the Service.

You are responsible for ensuring you have the necessary rights to deploy any content through the Service. You are solely responsible for maintaining your own backups. The Service is not a backup or archival service. We are not responsible for any loss, corruption, or deletion of your content, including but not limited to losses caused by infrastructure failures, security incidents, account termination, or circumstances beyond our control.

For features that store data submitted by your end users (for example, form submissions captured through Lead Capture), you remain the data controller for that data and we act as a data processor on your behalf. You are responsible for establishing a lawful basis (such as consent), providing your own privacy notice to those individuals, and complying with applicable privacy laws when collecting personal data from third parties.

6. Intellectual Property

CUPPASOFT LTD retains all right, title, and interest in and to the Service, including all software, APIs, documentation, logos, trademarks, and any improvements or modifications thereto. Nothing in these Terms grants you any right to use our trademarks, logos, or brand features without prior written consent. Your use of the Service does not grant you ownership of any intellectual property in the Service.

7. API Access and Credentials

The Service provides API credentials (access key and secret key) for programmatic access. You can manage credentials through the Credentials page in the console, and they may have optional expiration dates. We encrypt all secret keys at rest. You are responsible for keeping these credentials secure. Compromised credentials should be deleted and regenerated immediately.

Applications you deploy on the Service additionally receive system credentials injected at build time as the JUSTDEPLOY_ACCESS_KEY and JUSTDEPLOY_SECRET_KEY environment variables, so your code can call the API without you embedding credentials in source. You must not hardcode API credentials in source code, version control, or client-side bundles. Read keys from environment variables only.

8. Service Availability and Modifications

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any downtime or data loss resulting from infrastructure issues.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. This includes adding new features, imposing limits on existing features, or restricting access to parts or all of the Service. We may also remove or disable access to any content hosted on the Service at any time if we reasonably believe it violates these Terms, applicable law, or the rights of third parties, or upon receipt of a valid legal request.

9. Payment and Billing

The Service offers both free and paid subscription plans. Paid plans are billed monthly through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel. Usage beyond your plan's included limits may incur overage charges as described on our pricing page.

You may change your plan at any time through the billing settings. Upgrades take effect immediately and the price difference is prorated for the remainder of your current billing period. Downgrades take effect at the end of your current billing period — you will retain access to your current plan until then.

If a downgrade leaves any resources in excess of the new plan's limits (for example, more projects, storage, or members than the new plan allows), those excess resources are paused (not immediately deleted) and retained for 90 days from the effective date of the downgrade. You can prevent deletion at any time during this period by upgrading to a plan that accommodates those resources. After 90 days, resources that remain in excess of your active plan's limits will be permanently deleted; resources within the active plan's limits are unaffected.

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period — you will retain access to paid features until then. You may withdraw a pending cancellation before the period ends to continue your subscription.

You are responsible for all charges incurred under your organization. We may change our pricing with at least 30 days' prior notice. Price changes take effect at the start of your next billing period following the notice.

10. Refunds

Subscription fees are generally non-refundable. No refunds are issued for partial billing periods, unused time following cancellation, or downgrades. Because digital services are delivered continuously from the moment you subscribe, the fee for the current billing period is not refunded when you cancel or downgrade; your access instead continues until the end of that period.

Notwithstanding the above, we will issue a refund in the following limited circumstances:

  • Billing errors. Duplicate charges, amounts billed incorrectly, or charges made after a valid cancellation.
  • Unauthorized charges. Charges made to your payment method without your authorization, provided you notify us promptly upon discovery.
  • Service failures caused by us. Material, prolonged outages or defects directly attributable to CUPPASOFT LTD that prevented you from using the Service during the billing period.

To request a refund, contact support@justdeploy.ai within 30 days of the charge in question. Include the organization name, the charge date, and a brief description of the issue. Approved refunds are issued to the original payment method within 7 business days of approval.

Statutory rights. Nothing in this section limits your statutory rights under the UK Consumer Rights Act 2015 or other applicable consumer protection law. However, by subscribing to a paid plan you expressly acknowledge that the Service is digital content supplied immediately upon subscription and you consent to the supply beginning before the end of the 14-day cancellation period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; you acknowledge that the statutory right of withdrawal is lost once supply begins.

11. Payment Failure

If a recurring charge fails (for example, due to an expired or declined card), our payment processor will automatically retry the charge multiple times over the following weeks. We will send an email notification after each failed attempt so that you can update your payment method.

Grace period. You retain full access to paid features for 7 days after the first failed charge. During this period no restrictions apply.

Restricted access. If payment has not succeeded after the grace period but before all retries are exhausted, we may prevent you from creating new projects or deployments until payment is received. All other features remain available: existing deployed applications continue to serve traffic, and data, databases, storage, custom domains, member management, and API credentials remain fully accessible.

Suspension. If all retry attempts fail, your subscription will be cancelled and your organization will be suspended. During suspension:

  • deployed applications stop serving traffic;
  • custom domains stop routing to your applications (DNS records are retained);
  • databases and storage become inaccessible through the Service (data is retained but cannot be read or modified);
  • API credentials are disabled and external API calls will fail;
  • creation of new projects and deployments is blocked.

Member roles and organization management remain available during suspension. Members retain their existing roles (owner, admin, developer) and can sign in, view the organization, manage membership (invite, remove, change roles), and transfer ownership. You may export a read-only backup of your data at any time during the retention period below.

You may lift the suspension at any time during the retention period by subscribing to a paid plan. When suspension is lifted, all resources are immediately restored to their pre-suspension state. Outstanding charges from failed retries are waived and will not be billed.

Retention and deletion. Suspended organizations are retained for 90 days from the date suspension begins. We will send reminder notifications 30 days, 7 days, and 1 day before scheduled deletion. After 90 days, the organization and all associated resources (projects, deployments, databases, storage, files, custom domains, API credentials, invitations, and member records) will be permanently deleted. Deleted data cannot be recovered. Your user account itself is not deleted and may continue to be a member of other organizations.

12. Third-Party Services

The Service relies on third-party infrastructure and service providers, including cloud hosting, payment processing, and authentication services. We do not control and are not responsible for the availability, security, or performance of these third-party services. Any outage, failure, data loss, or disruption caused by a third-party provider is not the responsibility of CUPPASOFT LTD. Your use of third-party services is subject to their respective terms and policies.

13. Beta and Preview Features

We may offer features labelled as "beta", "preview", "experimental", or similar designations. These features are provided "as is" without any warranty, service level commitment, or support obligation. We may modify or discontinue beta features at any time without prior notice. Beta features should not be relied upon for production workloads.

14. Warranty Disclaimer

The Service is provided "as is" and "as available", without warranties of any kind, either express or implied. To the maximum extent permitted by applicable law, CUPPASOFT LTD disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

15. Limitation of Liability

To the maximum extent permitted by law, CUPPASOFT LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, deployments, goodwill, business interruption, cost of substitute services, or computer and technology failure, arising from your use of the Service, regardless of whether such damages were foreseeable or whether we were advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred pounds sterling (£100).

16. Indemnification

You agree to indemnify, defend, and hold harmless CUPPASOFT LTD and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your content or data hosted on the Service; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

17. Force Majeure

Neither party shall be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics or epidemics, labour strikes, power outages, internet or telecommunications failures, government orders, or failures of third-party infrastructure providers. The affected party shall use reasonable efforts to mitigate the impact of such events.

18. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

19. Termination

You may close your account at any time through the account settings. You may leave an organization at any time, and organization owners may delete their organizations. If you are the sole owner of an organization, you must transfer ownership to another member or delete the organization before leaving or closing your account. We may suspend or terminate your access if you violate these terms or if required by law. Upon termination, your deployed applications will be taken offline, and we may delete your data (including source code, databases, and build artifacts) after a 30-day retention period. We are not obligated to retain any of your content after termination.

20. Export Compliance

You represent and warrant that you are not located in, and will not use the Service from, any country subject to trade sanctions or embargoes imposed by the United Kingdom, United States, or European Union. You agree not to use the Service in violation of any applicable export control laws or trade restrictions. You are solely responsible for compliance with all applicable export and sanctions regulations.

21. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or through the Service. Continued use after changes take effect constitutes acceptance of the revised terms.

22. General Provisions

Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of CUPPASOFT LTD. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganisation, or sale of assets.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and CUPPASOFT LTD regarding the Service and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral.

Waiver

The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

23. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

24. Contact

If you have questions about these terms, contact us at contact@justdeploy.ai.

CUPPASOFT LTD
13 Approach Road, London, SW20 8BA, United Kingdom