Apps need to email people: confirm a sign-up, send a receipt, reset a password. JustDeploy sends those from your own address, so a customer sees hello@yourdomain.com rather than something borrowed.
Before anything can be sent, you have to prove the domain is yours. This is the one part your AI cannot do for you, because it happens at the company you bought the domain from.
Open Email in the console, click Add email, and enter your domain. You get three records to publish. Copy each one into your domain provider, where they may be called DNS records or a DNS zone.
Then it is a waiting game. We check for the records every couple of minutes, and the row says Waiting on DNS until they show up. That is usually minutes, sometimes hours, because the change has to spread across the internet. We keep checking for 14 days before giving up.
Once the row says Verified, your app can send. There is no compose window in the console: sending happens from inside your app, at the moment it has something to say. Ask your coding AI to wire it up and it will handle the details.
One thing worth knowing, because it shapes what you can ask for: each message goes to one person. Sending to fifty people is fifty messages, not one message with fifty names on it. That keeps a bad address from taking down the other forty-nine.
$0.50 per thousand messages. It comes out of the same credit as your app and your files, so there is no separate email bill, and the $4 of free monthly credit covers around 8,000 messages if you spend it all here.
Two things decide whether your email reaches inboxes at all: how many of your messages bounce, and how many people mark them as spam. Both are counted against you by every mail provider in the world, and a bad record is slow to repair.
So we watch those numbers and stop sending if they get too high. It stops for the whole organization, not just one domain, and you will get an email telling you why. Write to support@justdeploy.ai and we will look into it with you.
The way to never meet this: only send to people who asked to hear from you, and never buy or reuse an old list. A list bought or left sitting for a year is the usual cause. While you are still building, send to addresses you own.